Refund policy
Return & Refund Policy
We want you to feel confident in your Colorlife purchase. Because our products are ingestible supplements, we're unable to accept returns on opened or used items for health and safety reasons.
Unopened Products
If you'd like to return an unopened, unused bottle, contact us within 14 days of delivery at navixallc25@gmail.com. Once we receive and inspect the returned item, we'll issue a refund to your original payment method within 5–7 business days.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at navixallc25@gmail.com with your order number and a photo of the item. We'll send a replacement or full refund at no additional cost to you.
How to Start a Return
Email navixallc25@gmail.com with your order number and reason for the request. We'll respond within 1–2 business days with next steps.
Refunds
Approved refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank.
Questions
Reach us anytime at navixallc25@gmail.com or through our Contact Us page.